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9 Jun 2020

Full-Time Job Openings at Translators Without Borders (TWB)

Translators Without Borders (TWB) – Posted by job247sure Maiduguri, Borno, Nigeria

Job Openings at Translators Without Borders (TWB)

Job Description

Translators without Borders (TWB) envisions a world where knowledge knows no language barriers. The US-based non-profit provides people access to vital knowledge in their language by connecting non-profit organizations with a community of language professionals, building local language translation capacity, and raising awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information every year.

We are recruiting to fill the position of:

Operations Manager

Location: Maiduguri, Borno (home-based until deployment becomes possible; then in Maiduguri, Nigeria)
Hours: Full-Time
Travel: Limited travel in northeast Nigeria
Contract length: 1 year with the possibility of extension

The Role 

  • We are looking for an energetic Operations Manager, initially based remotely and then based in Maiduguri when TWB resumes normal field operations, subject to COVID-related travel requirements, to support the Country Director with day-to-day activities and work with the whole TWB team to develop new ideas and processes.
  • The Operations Manager is responsible for overseeing the in-country support functions of the Nigeria program to ensure effective financial management in addition to planning and coordinating administrative, HR and logistics procedures and systems and devising ways to streamline processes. The Operations Manager will also support the wider TWB crisis team as and when necessary.
  • The Operations Manager should be enthusiastic about the importance of increasing access to knowledge through language. The right candidate is an energetic team player and leader who agrees with TWB ́s basic beliefs and values and who can work virtually with team members based throughout the world.

Responsibilities
Financial reporting and budgeting:

  • Support the Country Director in developing the country budget and donor budgets
  • Lead the implementation and monitoring of budgets versus actual spend including providing explanations for material variances and the provision of rolling forecasts for the Nigeria program
  • Manage the short-term cash flow requirements of the program, liaising with the Head of Finance and Administration to facilitate cash transfers, top up requests etc.
  • Responsible for reporting and analyzing financial information (including budget vs actuals) according to statutory, internal and donor requirements and maintaining audit-ready financial records for projects and for TWB in Nigeria
  • Monitor and report on the effects of exchange rate fluctuations between local and contract currencies
  • Manage the preparation of monthly financial and payroll reporting for management Compliance and audit
  • Assist the Country Director in ensuring that TWB is compliant with all statutory legislation, particularly with regard to company registration and Nigerian taxation
  • Ensure proper internal controls are in place and operating effectively in accordance with TWB standards (tailored to the local context) and government, donor regulations
  • Lead the collection of information required to prepare the annual audit reports, tax returns and other compliance requirements for entity in the Nigeria
  • Facilitate and provide support to all donor, external and internal audits in coordination with the Country Director, Crisis Response Global Program Manager and Finance team
  • Work with the external auditor to prepare and submit to the regulators the TWB Nigeria annual report and statutory financial statements
  • Maintain the Nigeria banking processes, both electronic and check, as well as the relationship with the bank
  • Manage the registration, compliance and implementation of payroll in Nigeria

General Accounting:

  • Oversee financial practices performed by Finance Officer and the Administration and Logistics Officer
  • Ensure compliance with procurement, expenditure and financial procedures (may be linked to other procedures such as HR)

Administration:

  • Ensure TWB meets requirements under Nigerian law and related local registration rules
  • Ensure national staff contracts meet national standards as required by law
  • Manage the Finance Officer and the Administration and Logistics Officer with clear objectives and mentoring
  • Act as the focal point for staff onboarding and separation activities

Logistics:

  • Ensure an efficient logistics and procurement system, including asset management
  • Manage the team in regards to procurement activities and ensure donor requirements and TWB rules are met
  • Oversee and guarantee seamless logistics of travel and visas

Human Resources Management:

  • Provide overall management and coordination of all aspects of program support, including overseeing the work of finance, human resources and logistics teams across the country and the field.
  • Attract, motivate and retain team’s staff: develop individual and team skills, create a positive work environment, and manage the performance of team members
  • Actively participate in building a culture that will ensure the organisation is positive, proactive and well placed to respond to a changing environment
  • Organize recruitment logistics

Other responsibilities:

  • Develop and implement new/improved country financial procedures and processes as agreed with the Finance team and Crisis Response Global Program Manager
  • Any other duties in support of a smooth and efficient programme office

Reporting lines:

  • The role will evolve along with the overall programme as projects and activities develop to reflect the changing language needs of the affected population and humanitarian community in Nigeria.
  • The post holder will report to the Nigeria Country Director with matrix management from the Chief Financial Officer. The Country Finance Officer will report to this postholder.

Qualifications

  • Experienced finance professional
  • Previous experience with non-profit organizations, particularly in disaster relief
  • Great communication skills
  • Able to innovate to find creative solutions; willing to explore new technologies
  • Resourceful, able to get more out of small budgets
  • Thorough with attention to detail
  • Able to tackle location challenges in collaboration with the global remote team

Requirements:

  • 7+ years in business support functions in management positions, including team management, in a large organization
  • At least 5 years of proven experience in goal-based / outcome-based planning and budgeting for humanitarian programs, with strong preference for international experience and/or experience in Nigeria
  • Experience working with complex sources of finance (e.g ECHO, DFID, UN, Foundations)
  • Experience with QuickBooks.
  • Degree in Business Administration, Finance, Administration, Accounting or equivalent and / or MBA and / or other relevant professional qualifications
  • Good financial, accounting and logistics management skills and experience in optimizing the use of resources
  • Detail-oriented, thorough, accurate, able to meet deadlines, and able to work quickly and steadily in a focused manner
  • Knowledge of and experience implementing human resource management frameworks and strategies
  • Demonstrated integrity with strong personal values aligned with our mission
  • Fluency in English, knowledge of Kanuri or Hausa a plus
  • Leadership that supports each person’s development and ability to make the most of themselves
  • Able to manage multidisciplinary teams including when remote or when it is a functional link.

We offer in addition to salary

  • An innovative work environment with a diverse and passionate team
  • 20 days of annual leave and 10 days of floating holidays

Plus, during deployment:

  • Location-specific allowance
  • Accommodation
  • A 3-month Rest & Recuperation cycle, including additional leave and travel

Application Closing Date
28th June, 2020.

Interested and qualified candidates should: Click here to apply online

 

Kanuri Language Support (National Position)

Location: Maiduguri, Borno
Hours: Part-time (20 hours per week)
Travel: No
Reporting to: Nigeria Language Services Coordinator
Contract length: 12 months, with a possibility of extension

Mission
The mission of Translators without Borders is to provide people with access to vital knowledge in their language.  We do this by building language technology, increasing language translation capacity at a local level, providing language and simplification services that are culturally appropriate, accessible and open source, and raising awareness globally of language barriers.

Background

  • In northeast Nigeria, humanitarian organizations are working to support some 1.9 million internally displaced people (IDPs) and the communities hosting them. But language is a challenge: in this linguistically diverse part of the world, people forced from their homes don’t always speak the same language as the people around them. International aid organizations may lack the skills to communicate with everyone in their own mother tongue.
  • They often also lack information about the language and communication needs of affected people.
  • TWB has been providing language services in northeast Nigeria for just over a year, building humanitarian capacity for communication in the right language and format. A lot needs to be done.
  • TWB in Nigeria is rapidly scaling up its teams and programs to support responders’ efforts to communicate more effectively, with funding from DFID and ECHO and partnerships with key humanitarian responders like the Norwegian Refugee Council, the International Organization for Migration and the International Rescue Committee
  • We do not want one third of internally displaced people to lack information in their language. We do not want widespread communication gaps to compromise data quality. We do not want the too common reliance on written communication to exclude vulnerable groups.

So we innovate, we research, we bring unique expertise and approaches to:

  • Provide evidence to inform communication strategies, as we have just done with our latest report on audio communication for example.
  • Promote accountability through two-way communication in the right languages. TWB helps tailor community feedback mechanisms to the language and communication needs of the most vulnerable.
  • Reduce confusion with multilingual terminology databases. TWB’s sectoral glossaries are available for free on a mobile web app with offline and audio capability.
  • Train interpreters and field workers. Training in the basics of interpreting limits information loss and aids confidential, ethical support services. Language training for data collectors and program staff promotes data quality and program impact.
  • Improve understanding with plain language, translation, and audio. Clear content in plain language using pictures and audio benefits the widest audience. We offer written and audio translations, and support pictorial messaging.

Role

  • The Kanuri Language Support, under the guidance of the Nigeria Language Services Coordinator, will be responsible for the high-quality of TWB language services in Kanuri, in northeastern Nigeria and beyond.
  • Specifically, s/he will deliver and/or ensure the quality of written translations, transcriptions, audio recording, terminology tools, and other language services to humanitarian organizations in Kanuri, and contribute to monitoring, research and training activities.

Responsibilities
Delivery of translation and language services:

  • Use TWB online platforms to produce high quality and timely translations assigned for translation, revision, or quality assurance, as well as transcribe audio recordings of interviews
  • Collaborate on voice data projects, including providing and coordinating voice recordings

Other:

  • Support the implementation of field activities, including comprehension studies, needs assessments and wider research on language
  • Support TWB’s efforts to scale up operations in Nigeria and the Lake Chad basin
  • Initiate or contribute to regular reporting as required
  • Maintain open and professional relationships with the internal TWB team, TWB volunteers and partner agencies
  • Contribute to a positive, innovative and supportive work environment
  • Any other duties relevant to the job description as needed
  • The role will evolve during the course of the initial deployment as projects and activities develop so flexibility and the willingness to adapt to constantly changing circumstances is important.

Requirements

  • Mother tongue Kanuri speaker with superb Kanuri writing skills
  • 3+ years’ experience in translation or interpretation into Kanuri, ideally from English
  • Ability to quickly learn new online systems
  • Excellent level of written and spoken English
  • Willingness to travel to insecure locations for work
  • Fast typing skills (50 to 85 words per minute)

Desirable:

  • Professional translation or interpreting qualifications
  • Previous experience transcribing audio or video recordings
  • Previous experience with non-profit organizations, particularly in development and/or humanitarian action
  • Familiar with office management (financial, logistics) routine
  • Experience of Computer Assisted Translation tools
  • Experience in team work management/facilitation
  • Extremely fast typing skills (85+ words per minute) with a 95% accuracy rate or higher

Essential Aptitude:

  • Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
  • Determined and committed to high quality standards with attention to detail
  • Ability to establish effective and collaborative working relationships at all levels internally and externally
  • Excellent written and verbal communication and interpersonal skills
  • Ability to prioritise work, meet deadlines and work calmly under pressure
  • Self-motivated, flexible and enthusiastic approach to work
  • Resourcefulness and ability to innovate to find creative solutions
  • Disciplined and with a strong sense of accountability and integrity
  • Interest in and commitment to TWB’s humanitarian mandate

Application Closing Date
14th June, 2020.

Interested and qualified candidates should: Click here to apply online

 

Hausa Language Support (National Position)

Location: Maiduguri, Borno
Hours: Part-time (20 hours per week)
Travel: No
Reporting to: Nigeria Language Services Coordinator
Contract length: 12 months, with a possibility of extension

Mission
The mission of Translators without Borders is to provide people with access to vital knowledge in their language.  We do this by building language technology, increasing language translation capacity at a local level, providing language and simplification services that are culturally appropriate, accessible and open source, and raising awareness globally of language barriers.

Background

  • In northeast Nigeria, humanitarian organizations are working to support some 1.9 million internally displaced people (IDPs) and the communities hosting them. But language is a challenge: in this linguistically diverse part of the world, people forced from their homes don’t always speak the same language as the people around them. International aid organizations may lack the skills to communicate with everyone in their own mother tongue.
  • They often also lack information about the language and communication needs of affected people.
  • TWB has been providing language services in northeast Nigeria for just over a year, building humanitarian capacity for communication in the right language and format. A lot needs to be done.
  • TWB in Nigeria is rapidly scaling up its teams and programs to support responders’ efforts to communicate more effectively, with funding from DFID and ECHO and partnerships with key humanitarian responders like the Norwegian Refugee Council, the International Organization for Migration and the International Rescue Committee
  • We do not want one third of internally displaced people to lack information in their language. We do not want widespread communication gaps to compromise data quality. We do not want the too common reliance on written communication to exclude vulnerable groups.

So we innovate, we research, we bring unique expertise and approaches to:

  • Provide evidence to inform communication strategies, as we have just done with our latest report on audio communication for example.
  • Promote accountability through two-way communication in the right languages. TWB helps tailor community feedback mechanisms to the language and communication needs of the most vulnerable.
  • Reduce confusion with multilingual terminology databases. TWB’s sectoral glossaries are available for free on a mobile web app with offline and audio capability.
  • Train interpreters and field workers. Training in the basics of interpreting limits information loss and aids confidential, ethical support services. Language training for data collectors and program staff promotes data quality and program impact.
  • Improve understanding with plain language, translation, and audio. Clear content in plain language using pictures and audio benefits the widest audience. We offer written and audio translations, and support pictorial messaging.

Role

  • The Hausa Language Support, under the guidance of the Nigeria Language Services Coordinator, will be responsible for the high-quality of TWB language services in Hausa, in northeastern Nigeria and beyond.
  • Specifically, s/he will deliver and/or ensure the quality of written translations, transcriptions, audio recording, terminology tools, and other language services to humanitarian organizations in Hausa, and contribute to monitoring, research and training activities.

Responsibilities
Delivery of translation and language services:

  • Use TWB online platforms to produce high quality and timely translations assigned for translation, revision, or quality assurance, as well as transcribe audio recordings of interviews
  • Collaborate on voice data projects, including providing and coordinating voice recordings

Other:

  • Support the implementation of field activities, including comprehension studies, needs assessments and wider research on language
  • Support TWB’s efforts to scale up operations in Nigeria and the Lake Chad basin
  • Initiate or contribute to regular reporting as required
  • Maintain open and professional relationships with the internal TWB team, TWB volunteers and partner agencies
  • Contribute to a positive, innovative and supportive work environment
  • Any other duties relevant to the job description as needed
  • The role will evolve during the course of the initial deployment as projects and activities develop so flexibility and the willingness to adapt to constantly changing circumstances is important.

Requirements

  • Mother tongue Hausa speaker with superb Hausa writing skills
  • 3+ years’ experience in translation or interpretation into Hausa, ideally from English
  • Ability to quickly learn new online systems
  • Excellent level of written and spoken English
  • Willingness to travel to insecure locations for work
  • Fast typing skills (50 to 85 words per minute)

Desirable:

  • Professional translation or interpreting qualifications
  • Previous experience transcribing audio or video recordings
  • Previous experience with non-profit organizations, particularly in development and/or humanitarian action
  • Familiar with office management (financial, logistics) routine
  • Experience of Computer Assisted Translation tools
  • Experience in team work management/facilitation
  • Extremely fast typing skills (85+ words per minute) with a 95% accuracy rate or higher

Essential Aptitude:

  • Ability to demonstrate initiative, be proactive and offer a solution-oriented approach
  • Determined and committed to high quality standards with attention to detail
  • Ability to establish effective and collaborative working relationships at all levels internally and externally
  • Excellent written and verbal communication and interpersonal skills
  • Ability to prioritise work, meet deadlines and work calmly under pressure
  • Self-motivated, flexible and enthusiastic approach to work
  • Resourcefulness and ability to innovate to find creative solutions
  • Disciplined and with a strong sense of accountability and integrity
  • Interest in and commitment to TWB’s humanitarian mandate.

Application Closing Date
14th June, 2020.

Interested and qualified candidates should: Click here to apply online

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