Please login/register to apply for this job.
10 Jul 2019

Full-Time Career Opportunities at Airtel Nigeria (Airtel Networks Limited)

Airtel Nigeria (Airtel Networks Limited) – Posted by Agolo Anywhere

Career Opportunities at Airtel Nigeria (Airtel Networks Limited)

Job Description

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

We are recruiting to fill the position below:

Regional Technical Officer: Nigeria

Purpose of the Job

To lead, direct, coordinate and control all Network Operations, Maintenance and Resources in the Region to ensure all goals (optimal network availability, coverage, maintaining target network KPI’s and quality standards) are met to deliver plus one network quality.
Providing local network support for both the Commercial Teams in the Region towards ensuring that network impacting issues are proactively resolved.

Roles and Responsibilities

Ensure overall proactive and continuous improvement of Customer experience and perception in the Region.
Responsible for the overall alignment of regional objectives with organizational objectives by ensuring effective communication of operational plan to all stakeholders as well as its execution and monitoring.
Ensure Regional Network performance across all KPIs
Periodic review and analysis of worst cells and follows up with ZTOs
Drive continuous Network improvement of own zone drawing up improvement plan and following up on related functions within network.
Co-ordinate Annual Regional Operating Plan compilation for Airtel Nigeria Networks
Direct achievement of Annual Regional Operating Plan targets and all local and group Operating Expenditure saving initiatives to ensure optimization of all network investments
Ensure Key focus on recurring Operating Expenditure.
Co-ordinate the Regional Networks team to ensure alignment with the organizational goals
Ensure all processes for effective management of Partners.
Ensuring that SP requirements receive the necessary support from both the network local and central teams

Competencies:

Team Management
Analytical and Presentation skills
Strategic negotiation skills
Entrepreneurial disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
Impeccable integrity and character
Communication Skills
Cost, process and automation Innovation

Skills and Qualifications

Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
8 – 12 years of varied experience in operation and maintenance in the Telecom industry
4 – 6 years managerial/Supervisory experience in a GSM/mobile company

Interested and qualified candidates should: Click here to apply

Head, Transport Engineering: Nigeria

Purpose of the Job

This is a vital position to head and manage design & planning of network unit and providing technical solutions for connecting cell sites and enterprise customer locations for excellent customer experience.
This person will be interacting with the Partners’ teams’ very extensively. Robust, flexible and state of art fiber and microwave transmission network planning & delivery is the essence of the role.

Roles and Responsibilities

Transmission Design based on optical fibre network and Microwave.
Design the MBPN and data network
Pre-qualification & participation in the ordered network elements based on engineering and commercial aspects.
Definition of network reference architecture designs for Airtel OpCo transmission and transport networks to support IP/TDM based mobile voice/data, enterprise and other services, with the aim at delivering clear design targets to the Africa operations to plan and execute against.
Identify and evaluate converging technology opportunities as well as study and evaluate market trends that apply directly and indirectly to the Airtel OpCo of assignment.

Skills and Qualifications

Bachelor of Engineering Degree in Electronics & Communications Engineering
Sound knowledge of fiber optics network for Mobile & Enterprise Network – Planning
Bachelors of Science in Telecommunications
10 years telecommunication experience
More than 6 years’ experience in Transport Planning.
Experience in optical fiber networks design, DWDM
MBPN and IP design
Ericsson or Huawei Transmission experience is required.
Competencies:

Good communication skills
Ability to work in challenging environment.
Analytical thinking and decision making
Dynamic personality
Analytical and Presentation skills.

Interested and qualified candidates should: Click here to apply

Business Support Engineer: Nigeria

Purpose of the Job

The main activities of the RAN Business Support Function will be to support Airtel RAN customer complains quick resolutions and improve revenue.
Support in design, monitoring, troubleshooting, wireless networking, configuration, routing, and load balancers. Strong ability to lead a RAN team, communicate with all levels of the organization, and anticipate potential problems, and solutions for potential and occurring issues, is required. This is a fast pace environment that require quick thinking, and rapid solutions.

Roles and Responsibilities

Maintains and implement RAN “BSC/RNC/Node B/RBS” environment by providing onsite hardware and software system support; identifying system improvements; upgrading, installing, and configuring systems; monitoring system performance.
Support to reach quality performance of RAN equipment in Airtel network
Support daily business operations performed by RAN Engineers during the resolution of critical matters.
Coordinates with Planning, Optimization and Performance section for all required configuration changes.
Ensure the availability of RAN network of Airtel
Handling of emergencies outages in RAN domain “BSC/RNC/NodeB/RBS”
RAN “BSC/RNC/NodeB/RBS” recovery from major failure

Competencies:

Strong problem solving and decision making skills.
Ability to draw conclusions from complex technical data
Excellent product/services knowledge within the area of responsibility (including working knowledge)
Knowledge about our competitor’s product/services within the area of responsibility
Very good computer literacy
Strong analytical capabilities and troubleshooting
Strong customer orientation
Ability to command the attention and respect of senior personnel in the customer
Good Ericsson organisation knowledge
Customer knowledge about internal as well as external customers and awareness of their situation and needs.

Skills and Qualifications

A minimum of 8 years work experience in the Telecoms environment
Product knowledge within the indicated solution area
Knowledge about Huawei business processes and organization.
Good knowledge about RAN design and dimensioning.
Good Knowledge on IP Networking and design
Good Knowledge on network evolution and standards bodies 3GPP, ITU.
Must have good and strong telecommunications radio knowledge in RAN domain

Interested and qualified candidates should: Click here to apply

Lead – Reporting & Regulatory Compliance: Nigeria

Purpose of the Job

Responsible for Manages Services contract KPI Delivery Quality Assurance, ensuring attainment of optimal Network service Quality.
Enforce contract adherence by partners, managing vendors to deliver on agreed Quality standards. Responsible MS Quality KPI validations, reconciliations and signoffs.

Roles and Responsibilities

Monthly MS Validation and Signoff
Ensure accurate validation of monthly MS sign-off
Routinely validate reported KPIs used for sign-off
Ensure deployed sites meet required minimum contractually agreed KPI to prevent degradation of network quality
Follow through with MS partner to optimize new/expanded sites
Validate the accuracy and integrity of all performance reports received from MS (weekly/monthly/Quarterly/adhoc etc.)
Benchmark performance of various partners to engender effective competition for continued improvement
Drive review of KPI formula changes as required

Competencies:

Attention to details
Good negotiator
Integrity
Innovative
Analytic
Multi-tasking

Skills and Qualifications

Bachelor of Engineer degree (Electrical/Electronic, Telecommunication or related fields )
Sound knowledge of Mobile Network Operations, Planning, Optimization, Performance
Contract Management and administration
Vendor Management
Project Management
Network Audit and functionality testing
Understanding of network CAPEX/OPEX fundamentals
Business analysis
Analytical, Statistical and Presentation skills
Sound MS Excel skill
Knowledge of Performance managements systems/tools/support systems
Minimum 5 years managerial experience in a GSM/Mobile company
Minimum 5 years Project/Contract Management experience
Minimum 6 years Vendor Management experience
Minimum 6 years Deployment experience/Network Operations & Maintenance in Telecom
Minimum 7 years Network Performance experience
Minimum 8 years Telecom experience

Interested and qualified candidates should: Click here to apply

Lead, Quality Assurance & Tools: Nigeria

Purpose of the Job

Ensure visibility, availability and delivery of quality of experience reports using robust and functional performance systems/tools.
Identifies and drives execution of actions to improve quality of experience.
Ensure functional performance management systems/Tools.

Roles and Responsibilities

Ensure subscriber perceived network performance at optimum level and introduce measures for improving subscriber perception
Develop and standardize customer centric performance matrices (KQI, CEI)
Ensure Network PM correlation with CEM & SQM metrics
Performing all kinds of network assurance, measurements and benchmarking after any modification implemented in the network
Preparing regular voice & Data quality Benchmarking campaigns reports highlighting the weaknesses and strengths of each carrier involved
Engage with and lead cross functional teams in troubleshooting issues impacting quality
Ensure VVIP Subscriber Monitoring and issue identification, resolution and assurance
Using Probing system application (i.e. Geolocation) & available trace viewer tools to facilitate complaints investigation
Ensure adherence to regulatory QoE requirements, driving execution of improvement initiatives

Competencies:

Attention to details
Integrity
Innovative
Proactive
Analytic
Multi-tasking
People management

Skills and Qualifications

Minimum 6 years managerial experience in a GSM/Mobile company
Minimum 8-10 years of relevant experience in ICT/Telecom
Minimum 4 years System Administration and Data Analytics
Bachelor of Engineering degree (Electrical/Electronic, Computer Engineering/Science, Telecommunication or related fields
Good Knowledge of vendor equipment – Huawei, ZTE, Nokia, Ericsson systems including OSS
Solid experience in GSM/UMTS/HSPA+/LTE and 3GPP standards
Familiar with voice quality standards and its evolution such as PESQ, MOS, POLQA.
Network Performance management and End-user Quality of Service Optimization
Knowledge of regular RF tools such as drive test tools, post processing, Benchmarking tools
Expert knowledge on performance management tools, procedures and test
Working knowledge of programming languages such as C++, Python, UNIX, scripting tools, etc
Knowledge of IP and systems administration
Knowledge of mapping software such as MapInfo, Google earth
Analytical, Statistical and Presentation skills using various office suites
Predictive analytics
Project management of internal and external resources
Minimum 6 years’ experience in Network Performance, Optimization, Planning, O&M, Deployment

Interested and qualified candidates should: Click here to apply

Lead, Business Support System: Nigeria

Purpose of the Job

Responsible for overall IT Operations for Business Support Systems e.g. ERP, HR Systems, Revenue Assurance & Fraud Mgt. ,CRM, Billing, BI, Distribution, KYC etc.
Manage and provide operational direction, systems stability, ensure systems performance and world class quality support to users for maximum productivity, efficiency and revenue growth.
Providing service and vendors/partners management by proper IT governance process, SLA management and ensure proper security and compliance with the Bharti Security policy and IT processes.
Roles and Responsibilities

Liaise with other business units in the signoff of requirements for Ad-hoc reports and manage the process to sign-off on delivery
Ensure high availability of all systems involved in report generation and ensure that contingencies are in place in an even of failure of primary systems
Ensure that data integrity checks are done on all reports before sharing with business
Manage the on-boarding process of new reports on CX systems to ensure that accurate requirements are captured, accurate reports developed, validated and signoff by the business before publishing on the portal
Ensure regulatory compliance in the retention and retrieval of critical data in accordance with the Law
Ensure that circulation of SMS reports is timely, accurate and only to approved recipients
Competencies:

Demonstrated success in managing multiple services simultaneously
Demonstrated success in managing overlapping & complex projects involving multiple vendors
Proven ability to influence cross-functional teams without formal authority
Skills and Qualifications

University degree in Computer Science and other related disciplines
Professional Qualification in ITIL and SIX Sigma with focus on IT
Professional qualification in Project Management Techniques
5-7 years with a minimum of 3 years in management role preferably within the Telecoms industry.
Experience in databases, analytics , Operating systems and system integration
Experience on managing diverse and complex platforms and environments

Interested and qualified candidates should: Click here to apply

Technology Program Executive: Nigeria

Purpose of the Job

This function co-ordinate Network Governance reviews with major delivery partners, tracks action plans and keep abreast of all related records. It supports all Network in Maintaining a program for all Network Projects.
It actualizes the Purchase to Capitalization (PTC) process for Capital Expenditure through interactions with Network Departments, Finance, and Supply Chain Management.
It follows through on all Network Open Internal Audit issues.

Roles and Responsibilities

Facilitate all mandatory, periodic Network Governance reviews with key delivery partners.
Maintain accurate records for all ongoing issues and follow through to closure in timeous manner.
Follow through on Network CWIP to ensure field executed works are actualized in the Finance system, by engaging Network planning and Deployment departments, Supply Chain Management and Finance.
Facilitate the disposal of obsolete and unable assets through engagements with the relevant stakeholders in Nigeria and the Group.
Maintain accurate records of CWIP at all times.
Prepare weekly and monthly CWIP reports.

Skills and Qualifications

Bachelor of Engineering degree or related fields (Masters of Business Administration or Engineering Management will be an advantage)
Project Management Certification
Working Telecommunications Knowledge
Analytical and Presentation skills
Minimum of 10 years’ working Experience
Minimum of 5 years managerial experience
Relevant Project Management experience
Past Experience in a Telecommunication Environment is desirable.

Competencies:

Good interpersonal relationship
Personal tenacity to succeed
Personal organizational skills
Effective communication skills
Time management skills
Motivational skills.

Interested and qualified candidates should: Click here to apply

Job Categories: Administration, Business Development, Client Services, Customer Care, Customer Relations, Customer Service, Engineering, General Administration, ICT, Information Management, Marketing, Marketing & Sales, QC/ QA, and Telecommunication. Job Types: Full-Time. Job Tags: Business Support Engineer, Head Transport Engineering, Lead – Reporting & Regulatory Compliance, Lead Quality Assurance & Tool, Regional Technical Officer, and Technology Program Executive.

Endless.

50 total views, 1 today

Apply for this Job