Ongoing Job Recruitment at Glovo Nigeria

Glovo – We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you’ll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Senior Account Manager, Top Accounts Nigeria: Lagos, Nigeria

Your Mission

• As a Senior Account Manager, you will be responsible for building and developing the most relevant partnership with the biggest accounts in Nigeria!
• This is a unique role which requires a blend of business data analytics skills along with a strong sense of relationship management to drive long term growth & profitability strategy for your both partners & Glovo.

The Journery

• Have full responsibility and own 360º view of the business of Top Partners & Glovo in Nigeria;
• Grasp the objectives and hurdles of Partners to offer insightful advice and assistance
• Work with data to enhance growth and profitability for both Partners and Glovo
• Define and pursue the long-term strategy for the country in terms of Growth, Promotions, Advertisement and Operations
• Improve Glovo’s revenue through commission renegotiation and selling assets
• Work alongside various internal departments to create and apply tailored solutions that address the needs of Partners, including Operations, Marketing, Corporate, Customer service
• Establish and maintain a very close relationship with Top Partners converting partners to preferred partners

Requirements
What you will bring to the ride:

• 4+ years in Account Management and core business development (experienced in startup, top consulting firms or top tech companies will be an advantage)
• Advanced Proficiency in Excel is mandatory, knowledge in other data analysis tools will be beneficial
• You’re persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You’re persuasive in the most pleasant possible way and have no trouble selling anything that brings value to Customers/Partners and the Glovo platform
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical thinking
• The skills to manage the big picture and the smallest details. You’re always on top of your deadlines and you demonstrate to be an organization freak!
• You’ve got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented with a hands-on spirit
• Ability to comfortably work in a high-growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills

Benefits
We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Interested and qualified candidates should: Click here to apply online

Store Manager – MFC (They / She / He): Lagos, Nigeria

Category: Q-Commerce

Your Mission

• In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients.
• To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun. On a daily basis, you can expect to:
  • Ensure a safe work environment for all of your team
  • Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
  • Proactively identify and lead process improvement initiatives
  • Balance labor, ensuring that you are operating a balanced and efficient Micro Fulfillment Center while meeting all production goals
  • Embrace a start-up mentality and emphasize Glovos’ Core Values
  • Control inventory levels and make orders accordingly

The Journey

• Responsible for at least one Micro Fulfillment Center.
• You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.
• Motivating, coaching, reporting, and providing feedback on pickers’ performance continuously.
• Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are dispatched on time.
• Allocate labor, lead meetings, direct and assign job duties for pickers.
• Perform in-depth problem-solving in all areas to ensure successful and continuous operations.
• Report and escalate systemic issues to management as necessary and in a timely manner
• Review and update Standard Operating Procedures according to Glovo best practices
• Fully understand processes and daily goals, and make recommendations to improve performance
• Identify, address, and resolve safety hazards within the Micro Fulfillment Center.
• Perform administrative duties, and additional functions, as needed and determined by management
• Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.

Requirements
What you will bring to the ride:

• 1-2 years of relevant experience as a shift leader in retail
• Good communicator and motivator
• Problem-solving skill
• Good logical reasoning
• People management skills (team of 5-10)
• Prioritization and execution excellence
• Working knowledge of Six Sigma tools and Lean techniques is preferrable.

What We Offer
We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental well-being.

Interested and qualified candidates should: Click here to apply online

Note

• Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.