Ongoing Job Recruitment at Food Concepts

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Senior Manager, IT Projects and Enterprise Applications: Nigeria

Requisition ID: 1881
Department: Shared Services
Report to: Head of IT / IT Steering Committee

Job Purpose

• The job holder will lead digital transformation, optimize enterprise applications, and deliver high-impact IT projects to drive business growth, enhance operational efficiency, and elevate customer experience across Food Concepts’ brands.
• The job holder will spearhead cross-functional IT teams to ensure seamless project execution and system integration while maintaining alignment with organizational goals.
• The job holder will manage the complete IT project portfolio, prioritizing initiatives that support business objectives while incorporating industry best practices and emerging technologies.

Core Responsibilities and Key Result Areas
IT Project & Portfolio Management:

• Lead end-to-end planning, execution, and delivery of IT projects, ensuring alignment with business goals.
• Manage the IT project portfolio, prioritizing initiatives based on ROI, resources, and strategic impact.
• Develop project timelines, budgets, and resource plans, optimize efficiency and minimise risks.
• Implement Agile, Waterfall, or Hybrid methodologies to drive on-time, within-budget project delivery.
• Establish governance frameworks to ensure compliance with IT policies, security standards, and regulations.
• Conduct post-implementation reviews (PIRs) to evaluate success and identify improvement opportunities.

Enterprise Applications Leadership:

• Oversee ERP, CRM, and critical business applications, ensuring performance, security, and scalability.
• Drive system integrations, upgrades, and cloud migrations to enhance operational efficiency.
• Collaborate with vendors to negotiate contracts, manage licenses, and optimize SaaS solutions.
• Implement continuous improvement initiatives to automate processes and enhance user experience.
• Ensure disaster recovery (DR) and business continuity (BCP) plans are tested and effective.
• Maintain system documentation, SOPs, and training materials for compliance and knowledge transfer.

Stakeholder & Team Leadership:

• Partner with C-suite, business units, and vendors to define requirements and deliver solutions.
• Lead change management efforts to ensure smooth adoption of new technologies and processes.
• Provide executive-level reporting on project status, risks, budgets, and business impact.
• Mentor and develop high-performing IT teams, fostering innovation and professional growth.
• Promote a customer-centric IT culture, ensuring seamless support for end-users.
• Manage stakeholder expectations, resolving conflicts and ensuring alignment on priorities.

Key Performance Indicators

• Project Delivery     – 90%+ projects delivered on time & within budget
• Stakeholder satisfaction score ≥ 4.5/5
• System Performance – 99.5% application uptime
• Mean Time to Resolution (MTTR) < 4 hours for critical issues
• Business Impact     – ROI on IT investments
• Process efficiency gains (e.g., 20% reduction in manual work)
• Team & Leadership – Employee engagement score (IT team)

Job Specification
Educational Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Possession of a post graduate degree in Computer Science, Project Management or related degree is an added advantage

Experience:

• 7+ years in IT project & enterprise application management, with 3+ years in leadership roles.
• Proven success in ERP/CRM implementations, cloud migrations, and digital transformation.
• Experience in retail, F&B, or multi-brand environments (a plus).

Professional Requirements:

• Certification: PMP, PRINCE2, Agile certification or relevant enterprise application certifications

Working Condition:

• Jobholder typically works 40 hours per week, Monday to Friday, although there may be weekend or extended hours.

Knowledge Requirements:
Leadership and Communication:

• Excellent stakeholder management skills, with the ability to work with Executives, stakeholders and third-party vendors
• Customer-centric mindset with strong leadership and communication skills
• Ability to articulate messages to diverse audiences and influence others to achieve common goals

Business Acumen:

• Strong business mindset with understanding of Food Concepts’ process, systems, and digital transformation
• Knowledge of project management and process improvement methodologies

Technical Expertise:

• Experience with designing and implementing information systems and systems integration
• Background in developing and implementing digital solutions
•  Project Management: Agile, Scrum, Waterfall, JIRA, MS Project
• Enterprise Systems: SAP, Oracle, Microsoft Dynamics, Salesforce
•  Integration & Cloud: APIs, Microservices, Azure/AWS
• Data & Security: GDPR, ISO 27001, ITIL

Organizational and Analytical Skills:

• Strong organizational skills with attention to detail and ability to manage multiple tasks
•  Excellent reporting and documentation skills with the ability to analyze and improve processes.

Interested and qualified candidates should: Click here to apply online

Project Associate: Nigeria

Requisition ID: 1644
Department: Business Development
Report to: Project Manager

Job Purpose

• To ensure specific projects are implemented efficiently, successfully and within the agreed terms of the project.

Core Responsibilities and Key Result Areas
Project Administration:

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result – oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution; and
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicators

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Job Specification
Educational Qualifications:

• Candidates should possess a minimum of a Bachelor’s Degree in Business Administration, Public Administration or related field is required.

Experience:

• Minimum of 2 years’ experience in similar role

Professional Requirements

• Possession of any relevant certification in accounting or finance is essential

Knowledge Requirements:

• Good knowledge of administrative rules and regulations
• Knowledge of business process re-engineering, elaboration and implementation of new data management systems

Decision Expectation:

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Provide effective support in financial management focusing on quality assurance

Work Conditions:

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.

Interested and qualifie candidates should: Click here to apply online

Project Administration Officer: Nigeria

Requisition ID: 1830
Department: Business Development
Report to: Project Manager

Core Responsibilities
Project Administration:

• Ensure project’s administrative and financial activities comply with rules and regulations
• Support development and preparation of result–oriented work plans, critical paths and other project management tools
• Provide support to the implementation of the internal standard operating procedures
• Coordinate the arrangement of appointments and meetings, including compilation of briefing and presentation materials, speeches, ground information and documentation
• Provide translation of simple correspondence and act as an interpreter and take meeting minutes if required
• Support preparation of budgets and provide information for audit needs
• Arrange travel and hotel reservations, obtain necessary travel authorizations as required
• Provide administrative support to organization on conferences, workshops and retreats as required;
• Maintain an up-to-date list of inventory of the project and support annual physical verification by checking the accuracy of records and location of property;
• Act as a custodian for the management of project stationary supplies including maintenance of stock list of stationary, distribution of stationary as required and keeping the log of distribution
• Maintain filing system ensuring safekeeping of confidential materials and documents

Key Performance Indicator

• Estimate of project completion
• Deviation of planned budget
• Percentage of milestone missed
• Cost variance

Educationation Qualification

• A minimum of a Bachelor’s Degree in Business Administration, Public Administration or related field is required

Experience:

• Minimum of 2 years’ experience in similar role

Professional Requirements

• Possession of any relevant certification is an added advantage

Knowledge Requirements:

• Good knowledge of administrative rules and regulations
• Knowledge of Project Management
• Knowledge of Time Management
• Demonstrates Supervisory skills

Decision Expectation:

• Provide effective administrative and logistics support to the project in compliance with rules and regulations policies and strategies
• Maintain filing system ensuring safekeeping of confidential materials and documents

Work Conditions

• Jobholder typically works 40 hours per week, Monday to Friday, although this role may involve working overtime, if there is workload.
• This role may include calling contractors, making appointments, ordering supplies, doing site visits and preparing reports

Interested and qualifie candidates should: Click here to apply online

Production Supervisor: Idu, Abuja

Job Description

• To provide the production team with supervisory oversight, coordination and monitoring of workflow activities on the production floor

Core Responsibilities and Key Result Areas
Team Supervision:

• Provide guidance to production staff in order to achieve and maintain high standards of Quality, Service and Cleanliness
• Maintains workflow by monitoring steps of the process, setting processing variables, observing control points and equipment
• Provide team with steps on how to improve quality or speed of production
• Encourage team effort and supportive attitudes between workers

Safety and Quality Assurance Management:

• Ensure that Health & Safety and Food safety working practices are adhered to during production
• Conduct regular supervision of the production workspace and equipment to ensure the safety of the work environment
• Maintains quality service by establishing and enforcing organization standards
• Provide instruction to teams on the proper use of safety equipment and emergency procedures should they be necessary at any point during the production process
• Document and report production quality compromise or defects

Administrative Tasks and Reporting:

• To support in the implementation of effective training and development of all production staff and management.
• To assist in planning and implementing management shift operations to ensure standard quality of production process
• Provide assistance in vendor relations management
• Conduct employee competency reviews and development plans for team members
• Manage absence and disciplinary issues within the production team
• Liaise with Central Kitchen Manager on all production-related issues
• Keep track of stock and equipment inventories and produced reports

Decision Expectations:

• Evaluating facts and unforeseen situations in order to make the best decisions
• Ensure products are manufactured according to standards, specifications and regulatory requirements

Key Performance Indicators:

• Quality of Production output
• Number of production output defects
• Quality of employee turnover
• Turnaround time of production
• Number of product quality defects reported
• Quality of stock and inventory report

Requirements

• Educational Requirements: A minimum of a university degree in Food Science, Food Technology or related field is required.
• Professional Requirements: Possession of any relevant professional qualification is essential
• Experience Requirements: A minimum of 2 years’ experience in a similar role is required
• Knowledge of professional standards, i.e. occupational health and safety and customer requirements
• Good knowledge of project management
• Knowledge of the company and government regulations
• Knowledge of product specification
• Good knowledge of time management

Working Conditions:

• Jobholder typically works 6 days per week, as production operations compliments store operation and may involve long hours especially when production deadlines must be met.

Contacts and Purpose of Contact
Internal Contacts (most frequent contacts):
Executive Management:
Purpose of Contact:

• Exchange or provide information
• Obtain, clarify, and discuss information
• Present, discuss information and problems
• Collaborate, negotiate and present ideas
• Deal with, influence or motivate subordinates
• Promote, justify or settle highly sensitive matters.

Interested and qualified candidates should: Click here to apply online