Pivotage Consulting – Our client is one of Nigeria’s leading Non-Banking Financial Intermediary recently licensed as a national Microfinance institutions with branches in 5 states and counting and with proven expertise in the field of finance management, tailoring onloans and investment offerings to meet the financial needs of their customers either on a long or short term.

We are recruiting to fill the position below:

Direct Sales Agent: Lagos/Ogun/Ibadan/Abuja/Ondo

Job Overview

Direct Sales Agent will be saddled with the responsibility of marketing and selling of the company’sfinancial services (loans and related products)

Responsibilities

Marketing and Sale of firm’s product
Achieving sales goals
Sourcing for clients
Set up and host client meetings towards achieving target.
Managing relationship with the organization’s clients.

Requirements

Minimum of 0-2 years’ sales experience in the consumer lending space (i.e. Deposit Mobilization) with Non-Bank Financial institutions, Microfinance banks etc.
First Degree or minimum second class upper in any discipline.
Preferably Fresh Graduates.
IT proficiency.
Excellent Data management skills.

Behavioral Competencies:

Excellent interpersonal skills and ability to build strong relationships.
Strong personal network within the industry.
Highly driven and passionate about sales.
Professional sales training would be advantage.
Ability to flourish in a fast-paced, complex environment and to adapt to change

Head Marketer – Job ID: HM/1114: Victoria Island, Lagos

Summary/Objective

Develops marketing strategy by studying economic indicators; tracking changes in supply and demand; identifying customers and their current and future needs; monitoring the competition.

Job Responsibilities

Contributing to marketing effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
Maintaining relations with customers by organizing and developing specific customer- relations programs; determining company presence at conventions, annual meetings, trade associations, and seminars.
Providing short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
Influencing present and future products by determining and evaluating current and future market trends.
Developing new uses for existing products by analyzing statistics regarding market development; acquiring and analyzing data; consulting with internal and external sources.
Maintaining research database by identifying and assembling marketing information.
Providing marketing information by answering questions and requests.
Achieving financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
Completing marketing department operational requirements by scheduling and assigning employees; following up on work results.
Maintaining marketing staff by recruiting, selecting, orienting, and training employees.
Maintaining marketing staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results.
Developing marketing staff by providing information, educational opportunities, and experiential growth opportunities.
Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributing to team effort by accomplishing related results as needed.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

B.Sc/B.A and M.Sc in Sales, Marketing, Business Administration or related field with 10 years progressive management experience in FMCG
Experience in sales, marketing or related field.
Strong communication skills.
Ability to manage complex projects and multi-task.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.

Job Competencies:

Must be presentable.
Must have good negotiation skill.
Must be a good team player with Interpersonal skills.
Must be confident, have a dynamic personality.
Must have strong organizational skills to juggle multiple tasks.
Must be proactive and with strong attention to details.
Must have good communication skills (both written and oral).
Must have the ability to work without supervision.

Interior Marketing Officer -Ref. Id: KW/1128/MO: Lekki, Lagos

Reports to: CEO

Job Responsibilities

Ensuring every pre-assigned sales target is met each month.
Understanding the product and target market to reach for progressive sales.
Assisting in the production of ongoing competitor analysis and reporting, with particular reference to pricing, presentation and promotion.
Facilitating cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers.
Sourcing and working customer referrals.
Answering all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed.
Performing cost-benefit analysis for prospective customers and advice on appropriate purchase options.
Promoting the products as directed by upper management.
Informing leads and customers of current promotions and discounts.
Maintaining positive business and customer relationships in the effort to extend customer lifetime value.
Developing strategies for more effective sales, both individually and as part of a team.
Tracking all appointments, sales, complaints, status reports, etc. thoroughly for manager review.
Self-improving continuously by way of experience and manager feedback.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

Preferably Female.
Candidate must have B.Sc/HND in Marketing and Business Administration or related field
Candidate must have minimum 3 year as marketing officer, with body of work to show for it.
Candidate must be agile/willingness to work
Candidate must reside around Lekki Lagos.

Job Competencies:

Must be confident, have a dynamic personality and strong creative outlook to identify target Audience and build strong distribution channels.
Must have very good knowledge of how to penetrate the market to build sales
Must have the ability to work without supervision.
Impeccable customer service skills
Must have excellent interpersonal communication skills, both verbal and written
Must be motivated, driven attitude
Must be sales-driven, results-driven, and target-driven attitude
Must have aptitude for persuasion and negotiation
Must be an expert in time management
Must be have organized work ethic
Must have proven track record in sales environment
Must have the ability to meet or exceed monthly and quarterly sales quotas
Ability to create and deliver client presentations

Marketer: Job ID: HM/1114/WN: Victoria Island, Lagos

Summary/Objective

Develops marketing strategy by studying economic indicators; tracking changes in supply and demand; identifying customers and their current and future needs; monitoring the competition.

Job Responsibilities

Develop and implement sales and marketing strategy and plan
Create and implement effective direct and indirect sales strategies
Provide sales management. Budget control, compensation programs and incentive planning
Preparing monthly, quarterly and annual sales forecast. Meet and ensure the targets are met, if nor exceeded
Provide leadership through effective communication of vision, active coaching and motivation of the sales team
Identify, nature and harness new business opportunities to grow market shares through monitoring trend and development in market place
Develop competencies and processes required to create an effective and efficient sales force.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

First degree in relevant field
At least 5 years’ experience in FMCG sector preferably in the drinks/ Beverage/ Water distribution section
Highly analytical and strategic thinker.
Target oriented, self- motivated and a goal getter.
Impeccable oral and written communication skills.
Strong leadership and managerial abilities.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.

Job Competencies:

Call Center Agent: Ref No: CCA/1112/AF: Victoria Island, Lagos

Summary/Objective

The Call Center Agent answers incoming calls from customers, responds to inquiries, manages complaints, troubleshoot significant customer service problems, and provides general information about the company.

Job Responsibilities

Answering incoming calls and respond to customer’s emails
Managing and resolving customer complaints
Selling products and place customer orders in the computer system
Identifying and escalate issues to supervisors
Providing product and service information to customers
Researching required information using available resources
Researching , identify, and resolve customer complaints using applicable software
Processing orders, forms, and application
Routing calls to appropriate resources
Documenting all call information according to standard operating procedures
Recognizing , document, and alert the management team of trends in customer calls
Following up customer calls where necessary
Upselling products and services
Completing call logs and reports

Other Duties:

Job Competencies:

Must have the ability to multitask and prioritize tasks.
Must have excellent verbal and written communication skills.
Must have In-depth understanding of entire MS Office suite.
Must be able to react effectively and calmly in emergencies.
Must be able to maintain customer confidentiality
Must pay attention to detail and effective listening ability.

Job Requirements

Must have a minimum of 1 to 3 years’ in similar role
Must have a Bachelor’s degree in relevant discipline with a minimum of a Second Class Honours, Upper Division (2:1)
Must have a working knowledge of MS Office packages
Knowledge of customer service practices and principles
Excellent data entry and typing skills

Salary
N60,000 Monthly.

Liability Generation Officer: Lagos/Ogun/Ibadan/Abuja/Ondo

Job Overview

The Liability Generation Officer is a member of our Liability Generation department
He/she sources for funds for placement in our Treasury products and services at competitive rates from high net worth individuals, corporate Investors as well as blue-chip organizations.

Responsibilities

Sourcing for deposits as required in the get timeline.
Maintenance of Liability Generation cabal of organization.
Set up and host client meetings towards achieving target.
Managing relationship with the organization’s clients.

Job Requirements

Minimum of 3 years experience in Liability Generation (i.e. Deposit Mobilization) with Non-Bank Financial institutions, Microfinance banks etc.
First Degree or minimum Second Class Upper in any discipline.
Preferably Fresh Graduates.
IT proficiency.
Excellent Data management skills.

Behavioral Competencies:

Excellent interpersonal skills and ability to Build strong relationships.
Strong personal network within the industry.
Highly driven and passionate about sales.
Professional sales training would be advantage.
Ability to flourish in a fast-paced, complex environment and to adapt to change

Deadline: 31st October, 2019.

Method of Application

Interested and qualified candidates should forward their CV to: recruitment@pivotageconsulting.com with the abbreviation ‘DSA’ and the applicable state in bracket; as subject of the mail.

Note: Good looking, smart and intelligent young graduates with no prior experience can also apply.

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