Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

Customer Project Manager – Req ID: 304242: Lagos, Nigeria

Category: Services Engineering

Job Summary

• We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goals are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Job Responsibilities

• You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
• Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
• Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
• Handle project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation and to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods and tools with creative ideas

Key Qualifications

• Education: Engineering background preferably Electrical & Electronics
• Min years of experience: 5 years of CPM experience
• Domain experience: Core Cloud, BSS, OSS
• Financial Acumen & Analysis Skills
• Business Understanding
• Consultative Selling Skills
• Customer and Market Insight
• Negotiation, Persuading & influencing Skills
• Project Management Skills
• Occupational Health & Safety (OHS)
• Leading & supervising
• Planning & organizing
• Proficiency with the English Language

Additional Requirements:

• PMI certifications – The CPM is expected to be certified on the job stage that she/he holds
• Project sales process
• Contract management
• 3rd pp suppliers management experience.

Method of Application

Interested and qualified? Go to Ericsson career website on jobs.ericsson.com to apply

2118